diff --git a/src/agents/agents.service.ts b/src/agents/agents.service.ts
index 8e36ddb..5a32f37 100644
--- a/src/agents/agents.service.ts
+++ b/src/agents/agents.service.ts
@@ -130,6 +130,7 @@ export class AgentsService {
             id: true,
             email: true,
             avatar: true,
+            status: true,
             privacyPreferences: true,
           },
         },
@@ -141,6 +142,11 @@ export class AgentsService {
       throw new NotFoundException('Agent profile not found');
     }
 
+    // Block access to inactive user profiles (unless viewing own profile)
+    if (profile.user.status !== 'ACTIVE' && profile.userId !== requestingUserId) {
+      throw new NotFoundException('Agent profile not found');
+    }
+
     const visibility = this.getProfileVisibility(profile.user.privacyPreferences);
 
     // Own profile — always visible
@@ -299,9 +305,10 @@ export class AgentsService {
 
     const skip = (page - 1) * limit;
 
-    // Build where clause — only show admin-approved profiles in search
+    // Build where clause — only show active, admin-approved profiles in search
     const where: Prisma.AgentProfileWhereInput = {
       verificationStatus: 'APPROVED',
+      user: { status: 'ACTIVE' },
     };
 
     if (search) {
diff --git a/src/auth/auth.service.ts b/src/auth/auth.service.ts
index cf7c415..214db94 100644
--- a/src/auth/auth.service.ts
+++ b/src/auth/auth.service.ts
@@ -151,7 +151,7 @@ export class AuthService {
     }
 
     if (user.status !== UserStatus.ACTIVE) {
-      throw new UnauthorizedException('Account is not active');
+      throw new UnauthorizedException('Your account has been deactivated. Please contact support.');
     }
 
     // Check if email is verified
@@ -334,7 +334,7 @@ export class AuthService {
     }
 
     if (user.status !== UserStatus.ACTIVE) {
-      throw new UnauthorizedException('Account is not active');
+      throw new UnauthorizedException('Your account has been deactivated. Please contact support.');
     }
 
     // Generate tokens