diff --git a/src/components/message/ChatHeader.tsx b/src/components/message/ChatHeader.tsx
index f9b01d0..4463a53 100644
--- a/src/components/message/ChatHeader.tsx
+++ b/src/components/message/ChatHeader.tsx
@@ -14,9 +14,13 @@ interface ChatHeaderProps {
   expertise?: string[];
   isTyping?: boolean;
   typingText?: string;
+  isMuted?: boolean;
+  isStarred?: boolean;
   onClearChat?: () => void;
   onDeleteConversation?: () => void;
   onReportUser?: () => void;
+  onToggleMute?: (muted: boolean) => void;
+  onToggleStar?: (starred: boolean) => void;
 }
 
 export function ChatHeader({
@@ -29,13 +33,15 @@ export function ChatHeader({
   expertise = [],
   isTyping = false,
   typingText,
+  isMuted = false,
+  isStarred = false,
   onClearChat,
   onDeleteConversation,
   onReportUser,
+  onToggleMute,
+  onToggleStar,
 }: ChatHeaderProps) {
   const [isMenuOpen, setIsMenuOpen] = useState(false);
-  const [isMuted, setIsMuted] = useState(false);
-  const [isStarred, setIsStarred] = useState(false);
   const [avatarLoaded, setAvatarLoaded] = useState(false);
 
   const placeholder = '/assets/icons/user-placeholder-icon.svg';
@@ -48,7 +54,7 @@ export function ChatHeader({
     },
     {
       label: isMuted ? 'Unmute Notifications' : 'Mute Notifications',
-      onClick: () => setIsMuted((prev) => !prev),
+      onClick: () => onToggleMute?.(!isMuted),
     },
     {
       label: 'Report User',
@@ -118,7 +124,7 @@ export function ChatHeader({
             />
           </div>
           <button
-            onClick={() => setIsStarred((prev) => !prev)}
+            onClick={() => onToggleStar?.(!isStarred)}
             className="p-2 hover:bg-gray-100 rounded-lg transition-colors cursor-pointer"
           >
             {isStarred ? (
diff --git a/src/components/message/MessagingPage.tsx b/src/components/message/MessagingPage.tsx
index 69e0ced..dfbc1df 100644
--- a/src/components/message/MessagingPage.tsx
+++ b/src/components/message/MessagingPage.tsx
@@ -148,6 +148,8 @@ export function MessagingPage({ initialConversationId }: { initialConversationId
     markAllAsRead,
     deleteConversation,
     clearMessages,
+    toggleMute,
+    toggleFavorite,
   } = useMessaging();
 
   const [searchQuery, setSearchQuery] = useState('');
@@ -796,9 +798,17 @@ export function MessagingPage({ initialConversationId }: { initialConversationId
                     {/* Content */}
                     <div className="flex-1 min-w-0">
                       <div className="flex items-center gap-2 mb-1">
+                        {(userRole === 'AGENT' ? conversation.agentFavorited : conversation.userFavorited) && (
+                          <Image src="/assets/icons/star-filled-icon.svg" alt="Starred" width={14} height={14} className="flex-shrink-0" />
+                        )}
                         <p className="font-fractul font-medium text-[14px] leading-[17px] text-[#00293D]">
                           {conversation.otherParty?.name || 'Unknown'}
                         </p>
+                        {(userRole === 'AGENT' ? conversation.agentMuted : conversation.userMuted) && (
+                          <svg width="14" height="14" viewBox="0 0 24 24" fill="none" className="flex-shrink-0 text-[#00293D]/40">
+                            <path d="M11 5L6 9H2v6h4l5 4V5zM23 9l-6 6M17 9l6 6" stroke="currentColor" strokeWidth="2" strokeLinecap="round" strokeLinejoin="round"/>
+                          </svg>
+                        )}
                         {conversation.unreadCount > 0 && (
                           <span className="bg-[#e58625] text-white text-xs font-bold px-2 py-0.5 rounded-full min-w-[20px] text-center">
                             {conversation.unreadCount}
@@ -829,9 +839,13 @@ export function MessagingPage({ initialConversationId }: { initialConversationId
                   {...selectedUserInfo}
                   isTyping={typingUserNames.length > 0}
                   typingText={typingUserNames.length > 0 ? `${typingUserNames.join(', ')} is typing...` : undefined}
+                  isMuted={userRole === 'AGENT' ? (currentConversation?.agentMuted || false) : (currentConversation?.userMuted || false)}
+                  isStarred={userRole === 'AGENT' ? (currentConversation?.agentFavorited || false) : (currentConversation?.userFavorited || false)}
                   onClearChat={clearMessages}
                   onDeleteConversation={handleDeleteConversation}
                   onReportUser={() => setIsReportModalOpen(true)}
+                  onToggleMute={(muted) => currentConversation && toggleMute(currentConversation.id, muted)}
+                  onToggleStar={(starred) => currentConversation && toggleFavorite(currentConversation.id, starred)}
                 />
 
                 {/* Messages area wrapper */}
diff --git a/src/hooks/useMessaging.ts b/src/hooks/useMessaging.ts
index 5b4a76e..a926d39 100644
--- a/src/hooks/useMessaging.ts
+++ b/src/hooks/useMessaging.ts
@@ -44,6 +44,8 @@ interface UseMessagingReturn {
   deleteConversation: (conversationId: string) => Promise<void>;
   clearMessages: () => void;
   updateUserStatus: (userId: string, isOnline: boolean) => void;
+  toggleMute: (conversationId: string, muted: boolean) => Promise<void>;
+  toggleFavorite: (conversationId: string, favorited: boolean) => Promise<void>;
   hasMoreMessages: boolean;
 }
 
@@ -372,6 +374,59 @@ export function useMessaging(options: UseMessagingOptions = {}): UseMessagingRet
     }
   }, []);
 
+  // Toggle mute status (only for current user's side)
+  const toggleMute = useCallback(async (conversationId: string, muted: boolean) => {
+    try {
+      await messagesService.toggleMute(conversationId, muted);
+      // Backend sets the correct field based on caller's role;
+      // optimistically update both fields since we don't know which one the server set,
+      // but the API response and next fetch will have the correct values.
+      // For the current user's perspective, both fields reflect "is this muted for me"
+      const update = (c: Conversation) => {
+        if (c.id !== conversationId) return c;
+        // Determine which field to update based on the user's role in the conversation
+        const userId = (session?.user as any)?.id;
+        const isUser = c.userId === userId;
+        return isUser
+          ? { ...c, userMuted: muted }
+          : { ...c, agentMuted: muted };
+      };
+      setConversations((prev) => prev.map(update));
+      setCurrentConversation((prev) => prev ? update(prev) : prev);
+    } catch (err) {
+      console.error('Failed to toggle mute:', err);
+    }
+  }, [session]);
+
+  // Toggle favorite status (only for current user's side)
+  const toggleFavorite = useCallback(async (conversationId: string, favorited: boolean) => {
+    try {
+      await messagesService.toggleFavorite(conversationId, favorited);
+      const userId = (session?.user as any)?.id;
+      const update = (c: Conversation) => {
+        if (c.id !== conversationId) return c;
+        const isUser = c.userId === userId;
+        return isUser
+          ? { ...c, userFavorited: favorited }
+          : { ...c, agentFavorited: favorited };
+      };
+      setConversations((prev) => {
+        const updated = prev.map(update);
+        return updated.sort((a, b) => {
+          const aFav = a.userId === userId ? a.userFavorited : a.agentFavorited;
+          const bFav = b.userId === userId ? b.userFavorited : b.agentFavorited;
+          if (aFav !== bFav) return aFav ? -1 : 1;
+          const aTime = a.lastMessageAt ? new Date(a.lastMessageAt).getTime() : 0;
+          const bTime = b.lastMessageAt ? new Date(b.lastMessageAt).getTime() : 0;
+          return bTime - aTime;
+        });
+      });
+      setCurrentConversation((prev) => prev ? update(prev) : prev);
+    } catch (err) {
+      console.error('Failed to toggle favorite:', err);
+    }
+  }, [session]);
+
   // Update user online status (called from status change events)
   const updateUserStatus = useCallback((userId: string, isOnline: boolean) => {
     setConversations((prev) =>
@@ -571,6 +626,8 @@ export function useMessaging(options: UseMessagingOptions = {}): UseMessagingRet
     deleteConversation,
     clearMessages,
     updateUserStatus,
+    toggleMute,
+    toggleFavorite,
     hasMoreMessages,
   };
 }
diff --git a/src/services/messages.service.ts b/src/services/messages.service.ts
index 179abd4..5ea65c0 100644
--- a/src/services/messages.service.ts
+++ b/src/services/messages.service.ts
@@ -93,6 +93,20 @@ class MessagesService {
     const response = await api.get<ApiResponse<{ unreadCount: number }>>('/messages/unread-count');
     return response.data.data.unreadCount;
   }
+
+  /**
+   * Toggle mute status for a conversation
+   */
+  async toggleMute(conversationId: string, muted: boolean): Promise<void> {
+    await api.patch(`/messages/conversations/${conversationId}/mute`, { muted });
+  }
+
+  /**
+   * Toggle favorite/star status for a conversation
+   */
+  async toggleFavorite(conversationId: string, favorited: boolean): Promise<void> {
+    await api.patch(`/messages/conversations/${conversationId}/favorite`, { favorited });
+  }
 }
 
 export const messagesService = new MessagesService();
diff --git a/src/types/messaging.ts b/src/types/messaging.ts
index dbdfa86..16e3531 100644
--- a/src/types/messaging.ts
+++ b/src/types/messaging.ts
@@ -30,6 +30,10 @@ export interface Conversation {
   userUnreadCount: number;
   agentUnreadCount: number;
   unreadCount: number;
+  userMuted: boolean;
+  agentMuted: boolean;
+  userFavorited: boolean;
+  agentFavorited: boolean;
   createdAt: string;
   updatedAt: string;
   otherParty: OtherParty;