fix: improve chat message deduplication, add conversation refresh logic, and update UI components for consistency

lib/features/about/presentation/screens/about_screen.dart

@@ -117,10 +117,8 @@ class _AboutCta {
 
 // ── Defaults ──
 
-const _defaultStats = [
+// Empty defaults — only CMS-provided content should render (matches web behavior)
-  _AboutStatItem(value: '15k+', label: 'Verified Agents'),
+const _defaultStats = <_AboutStatItem>[];
-  _AboutStatItem(value: '98%', label: 'Customer Satisfaction'),
-];
 
 const _defaultFeatures = [
   _AboutFeatureItem(

lib/features/agents/presentation/screens/agent_edit_profile_screen.dart

@@ -1651,12 +1651,13 @@ class _AgentEditProfileScreenState
 
     await showModalBottomSheet<void>(
       context: context,
+      useRootNavigator: true,
       isScrollControlled: true,
       backgroundColor: Colors.white,
       shape: const RoundedRectangleBorder(
         borderRadius: BorderRadius.vertical(top: Radius.circular(20)),
       ),
-      builder: (ctx) {
+      builder: (sheetCtx) {
         return StatefulBuilder(
           builder: (ctx, setSheetState) {
             final filtered = options.where((o) {
@@ -1754,7 +1755,7 @@ class _AgentEditProfileScreenState
                             Expanded(
                               child: OutlinedButton(
                                 onPressed: () =>
-                                    Navigator.pop(ctx),
+                                    Navigator.of(ctx).pop(),
                                 style: OutlinedButton.styleFrom(
                                   padding:
                                       const EdgeInsets.symmetric(
@@ -1772,7 +1773,7 @@ class _AgentEditProfileScreenState
                               child: ElevatedButton(
                                 onPressed: () {
                                   onChanged(workingSelected);
-                                  Navigator.pop(ctx);
+                                  Navigator.of(ctx).pop();
                                 },
                                 style: ElevatedButton.styleFrom(
                                   backgroundColor:

lib/features/messaging/presentation/providers/messaging_provider.dart

@@ -585,6 +585,24 @@ class MessagingNotifier extends StateNotifier<MessagingState> {
     }
   }
 
+  /// Refetch a single conversation — used when opening chat to get fresh
+  /// presence (isOnline/lastSeenAt) since the list may be stale. Mirrors
+  /// web's selectConversation which calls getConversation on open.
+  Future<void> refreshConversation(String conversationId) async {
+    try {
+      final fresh = await _repository.getConversation(conversationId);
+      if (!mounted) return;
+      final updated = state.conversations.map((c) {
+        return c.id == conversationId
+            ? c.copyWith(otherParty: fresh.otherParty)
+            : c;
+      }).toList();
+      state = state.copyWith(conversations: updated);
+    } catch (_) {
+      // Non-fatal — existing cached data remains in place
+    }
+  }
+
   Future<void> loadUnreadCount() async {
     try {
       final count = await _repository.getUnreadCount();

lib/features/messaging/presentation/screens/chat_screen.dart

@@ -54,6 +54,9 @@ class _ChatScreenState extends ConsumerState<ChatScreen>
       final notifier = ref.read(messagingProvider.notifier);
       notifier.setActiveConversation(widget.conversationId);
       notifier.loadMessages(widget.conversationId);
+      // Refetch conversation to get fresh presence (isOnline/lastSeenAt) —
+      // the list snapshot may be stale. Matches web's selectConversation flow.
+      notifier.refreshConversation(widget.conversationId);
       // Initialize mute/star state from conversation data
       final conversations = ref.read(messagingProvider).conversations;
       final conv = conversations.where((c) => c.id == widget.conversationId).firstOrNull;
@@ -120,6 +123,9 @@ class _ChatScreenState extends ConsumerState<ChatScreen>
       });
       // Refresh messages to catch anything missed while in background
       ref.read(messagingProvider.notifier).loadMessages(widget.conversationId);
+      // Refresh conversation to pick up any presence changes that happened
+      // while the app was backgrounded (socket status events were missed)
+      ref.read(messagingProvider.notifier).refreshConversation(widget.conversationId);
       // Now that user is actively viewing, mark as read
       ref.read(messagingProvider.notifier).markAsRead(widget.conversationId);
     }

lib/features/support_chat/presentation/providers/support_chat_provider.dart

@@ -77,6 +77,9 @@ class SupportChatNotifier extends StateNotifier<SupportChatState> {
     }
   }
 
+  // Track message IDs we've sent via REST to avoid socket echo duplicates
+  final Set<String> _sentMessageIds = {};
+
   Future<void> sendMessage(String content) async {
     final chat = state.chat;
     if (chat == null || content.trim().isEmpty) return;
@@ -85,6 +88,7 @@ class SupportChatNotifier extends StateNotifier<SupportChatState> {
     state = state.copyWith(isSending: true);
     try {
       final message = await _repo.sendMessage(chat.id, content.trim());
+      _sentMessageIds.add(message.id);
       // Dedup — socket broadcast may have already added this message
       if (!state.messages.any((m) => m.id == message.id)) {
         state = state.copyWith(
@@ -121,7 +125,9 @@ class SupportChatNotifier extends StateNotifier<SupportChatState> {
 
   void addIncomingMessage(SupportMessage message) {
     if (state.chat == null || message.chatId != state.chat!.id) return;
+    // Skip if already in list OR if we sent this via REST (socket echo)
     if (state.messages.any((m) => m.id == message.id)) return;
+    if (_sentMessageIds.contains(message.id)) return;
 
     state = state.copyWith(messages: [...state.messages, message]);
     _repo.markAsRead(state.chat!.id);

lib/features/support_chat/presentation/screens/support_chat_screen.dart

@@ -333,7 +333,17 @@ class _SupportChatScreenState extends ConsumerState<SupportChatScreen> {
   }
 
   Widget _buildMessageArea(SupportChatState state, String currentUserId) {
-    final groups = _groupByDate(state.messages);
+    // Filter out any messages with empty content (phantom/blank cards)
+    // and deduplicate by ID (socket echo + REST response race condition)
+    final seen = <String>{};
+    final cleanMessages = <SupportMessage>[];
+    for (final msg in state.messages) {
+      if (msg.content.trim().isEmpty) continue;
+      if (seen.contains(msg.id)) continue;
+      seen.add(msg.id);
+      cleanMessages.add(msg);
+    }
+    final groups = _groupByDate(cleanMessages);
 
     return Container(
       color: const Color(0xFFF9F9F9),