mobile-app/lib/features/faq/presentation/screens/faq_screen.dart

import 'package:flutter/material.dart';
import 'package:flutter_riverpod/flutter_riverpod.dart';
import 'package:flutter_svg/flutter_svg.dart';
import 'package:go_router/go_router.dart';
import 'package:url_launcher/url_launcher.dart';
import 'package:real_estate_mobile/core/constants/app_colors.dart';
import 'package:real_estate_mobile/core/network/api_client.dart';
import 'package:real_estate_mobile/features/auth/presentation/providers/auth_provider.dart';

// ── Data models ──

class FaqItem {
  final int id;
  final String icon;
  final String question;
  final String answer;
  final String category;

  const FaqItem({
    required this.id,
    required this.icon,
    required this.question,
    required this.answer,
    required this.category,
  });

  factory FaqItem.fromJson(Map<String, dynamic> json) {
    return FaqItem(
      id: json['id'] as int? ?? 0,
      icon: json['icon'] as String? ?? '',
      question: json['question'] as String? ?? '',
      answer: json['answer'] as String? ?? '',
      category: json['category'] as String? ?? '',
    );
  }
}

// ── Default data (same as web) ──

const _defaultFaqs = <FaqItem>[
  FaqItem(
    id: 1,
    icon: 'assets/icons/home_faq_icon.svg',
    question: 'How do I update my listing status?',
    answer:
        'To update your listing status, log in to your Agent Dashboard. Locate the property in your "Active Listings" tab, click the three-dot menu on the right, and select "Update Status." You can change it to Pending, Sold, or Temporarily Off Market. Changes are reflected immediately.',
    category: 'agent',
  ),
  FaqItem(
    id: 2,
    icon: 'assets/icons/home_faq_icon.svg',
    question: 'What is the pre-approval process?',
    answer:
        'The pre-approval process involves submitting your financial documents to a lender who will review your credit history, income, assets, and debts. Once approved, you\'ll receive a pre-approval letter stating how much you can borrow, which strengthens your position when making offers on properties.',
    category: 'buying',
  ),
  FaqItem(
    id: 3,
    icon: 'assets/icons/home_faq_icon.svg',
    question: 'How do I schedule an open house?',
    answer:
        'To schedule an open house, navigate to your Agent Dashboard and select the property you want to showcase. Click on "Schedule Open House" and choose your preferred date and time.',
    category: 'agent',
  ),
  FaqItem(
    id: 4,
    icon: 'assets/icons/home_faq_icon.svg',
    question: 'How do I reset my password?',
    answer:
        'To reset your password, click on the "Login" button and then select "Forgot Password." Enter your registered email address and we\'ll send you a password reset link. Follow the link to create a new password.',
    category: 'platform',
  ),
  FaqItem(
    id: 5,
    icon: 'assets/icons/home_faq_icon.svg',
    question: 'How do I contact a listing agent directly?',
    answer:
        'You can contact a listing agent by visiting the property page and clicking the "Contact Agent" button. You\'ll be able to send a message directly to the agent through our secure messaging system.',
    category: 'buying',
  ),
  FaqItem(
    id: 6,
    icon: 'assets/icons/home_faq_icon.svg',
    question: 'What if I find inaccurate data on a listing?',
    answer:
        'If you find inaccurate information on a listing, please use the "Report Issue" button on the property page. Describe the inaccuracy and our team will review and correct it within 24-48 hours.',
    category: 'platform',
  ),
];

// ── Provider ──

final faqProvider =
    StateNotifierProvider.autoDispose<FaqNotifier, FaqState>((ref) {
  return FaqNotifier();
});

class FaqState {
  final List<FaqItem> faqs;
  final bool isLoading;
  final int? expandedId;

  const FaqState({
    this.faqs = const [],
    this.isLoading = true,
    this.expandedId,
  });

  FaqState copyWith({
    List<FaqItem>? faqs,
    bool? isLoading,
    int? expandedId,
    bool clearExpanded = false,
  }) {
    return FaqState(
      faqs: faqs ?? this.faqs,
      isLoading: isLoading ?? this.isLoading,
      expandedId: clearExpanded ? null : (expandedId ?? this.expandedId),
    );
  }
}

class FaqNotifier extends StateNotifier<FaqState> {
  FaqNotifier() : super(const FaqState()) {
    _load();
  }

  Future<void> _load() async {
    try {
      final response = await ApiClient.instance.dio.get('/cms/page/faq');
      final data = response.data['data'] as List<dynamic>?;
      if (data != null) {
        for (final record in data) {
          final map = record as Map<String, dynamic>;
          if (map['sectionKey'] == 'faqContent') {
            final content = map['content'] as Map<String, dynamic>?;
            if (content != null) {
              final faqsList = content['faqs'] as List<dynamic>?;
              if (faqsList != null && faqsList.isNotEmpty) {
                final faqs = faqsList
                    .map((e) => FaqItem.fromJson(e as Map<String, dynamic>))
                    .toList();
                state = state.copyWith(
                  faqs: faqs,
                  isLoading: false,
                  expandedId: faqs.first.id,
                );
                return;
              }
            }
          }
        }
      }
    } catch (_) {
      // Fall through to defaults
    }

    // Use defaults
    state = state.copyWith(
      faqs: _defaultFaqs,
      isLoading: false,
      expandedId: _defaultFaqs.first.id,
    );
  }

  void toggleFaq(int id) {
    if (state.expandedId == id) {
      state = state.copyWith(clearExpanded: true);
    } else {
      state = state.copyWith(expandedId: id);
    }
  }
}

// ── Screen ──

class FaqScreen extends ConsumerWidget {
  const FaqScreen({super.key});

  @override
  Widget build(BuildContext context, WidgetRef ref) {
    final state = ref.watch(faqProvider);

    if (state.isLoading) {
      return const Center(
        child: CircularProgressIndicator(color: AppColors.accentOrange),
      );
    }

    return ListView(
      padding: const EdgeInsets.fromLTRB(0, 20, 0, 30),
      children: [
        // Title
        const Padding(
          padding: EdgeInsets.symmetric(horizontal: 24),
          child: Text(
            'Frequently Asked Questions ?',
            style: TextStyle(
              fontFamily: 'Fractul',
              fontSize: 24,
              fontWeight: FontWeight.w700,
              color: AppColors.primaryDark,
            ),
            textAlign: TextAlign.center,
          ),
        ),
        const SizedBox(height: 24),

        // FAQ items
        ...state.faqs.map((faq) => _FaqAccordion(
              faq: faq,
              isExpanded: state.expandedId == faq.id,
              onTap: () =>
                  ref.read(faqProvider.notifier).toggleFaq(faq.id),
            )),

        const SizedBox(height: 30),

        // Still Need Help section
        const _StillNeedHelpSection(),
      ],
    );
  }

}

// ── Accordion item ──

class _FaqAccordion extends StatelessWidget {
  final FaqItem faq;
  final bool isExpanded;
  final VoidCallback onTap;

  const _FaqAccordion({
    required this.faq,
    required this.isExpanded,
    required this.onTap,
  });

  @override
  Widget build(BuildContext context) {
    return Container(
      margin: const EdgeInsets.symmetric(horizontal: 0, vertical: 0),
      decoration: BoxDecoration(
        border: Border.all(
          color: AppColors.primaryDark.withValues(alpha: 0.15),
          width: 1,
        ),
        borderRadius: BorderRadius.circular(7),
      ),
      child: Column(
        crossAxisAlignment: CrossAxisAlignment.start,
        children: [
          // Question row
          GestureDetector(
            onTap: onTap,
            behavior: HitTestBehavior.opaque,
            child: Padding(
              padding: const EdgeInsets.symmetric(horizontal: 20, vertical: 18),
              child: Row(
                children: [
                  // Icon
                  SvgPicture.asset(
                    'assets/icons/home_faq_icon.svg',
                    width: 22,
                    height: 22,
                    placeholderBuilder: (_) => const Icon(
                      Icons.home_outlined,
                      color: AppColors.accentOrange,
                      size: 22,
                    ),
                  ),
                  const SizedBox(width: 14),

                  // Question text
                  Expanded(
                    child: Text(
                      faq.question,
                      style: TextStyle(
                        fontFamily: isExpanded ? 'Fractul' : 'SourceSerif4',
                        fontSize: 16,
                        fontWeight:
                            isExpanded ? FontWeight.w500 : FontWeight.w600,
                        color: AppColors.primaryDark,
                      ),
                    ),
                  ),
                  const SizedBox(width: 12),

                  // Chevron
                  Icon(
                    isExpanded
                        ? Icons.keyboard_arrow_down
                        : Icons.keyboard_arrow_right,
                    color: AppColors.primaryDark,
                    size: 20,
                  ),
                ],
              ),
            ),
          ),

          // Answer (expanded)
          if (isExpanded) ...[
            // Divider
            Padding(
              padding: const EdgeInsets.symmetric(horizontal: 20),
              child: Divider(
                height: 1,
                color: AppColors.primaryDark.withValues(alpha: 0.15),
              ),
            ),
            Padding(
              padding: const EdgeInsets.fromLTRB(56, 14, 20, 18),
              child: Text(
                faq.answer,
                style: const TextStyle(
                  fontFamily: 'SourceSerif4',
                  fontSize: 14,
                  fontWeight: FontWeight.w400,
                  color: AppColors.primaryDark,
                  height: 1.5,
                ),
              ),
            ),
          ],
        ],
      ),
    );
  }
}

// ── Still Need Help section ──

class _StillNeedHelpSection extends ConsumerWidget {
  const _StillNeedHelpSection();

  @override
  Widget build(BuildContext context, WidgetRef ref) {
    return Container(
      margin: const EdgeInsets.symmetric(horizontal: 0),
      decoration: BoxDecoration(
        border: Border.all(
          color: AppColors.primaryDark.withValues(alpha: 0.15),
          width: 1,
        ),
        borderRadius: BorderRadius.circular(7),
      ),
      padding: const EdgeInsets.fromLTRB(24, 24, 20, 24),
      child: Row(
        crossAxisAlignment: CrossAxisAlignment.start,
        children: [
          // Left side: text
          Expanded(
            child: Column(
              crossAxisAlignment: CrossAxisAlignment.start,
              children: [
                const Text(
                  'Still Need Help ?',
                  style: TextStyle(
                    fontFamily: 'Fractul',
                    fontSize: 14,
                    fontWeight: FontWeight.w700,
                    color: AppColors.primaryDark,
                  ),
                ),
                const SizedBox(height: 10),
                const Text(
                  'Our Support Team Is Available\nMon-Fri, 9am-6pm IST',
                  style: TextStyle(
                    fontFamily: 'SourceSerif4',
                    fontSize: 14,
                    fontWeight: FontWeight.w400,
                    color: AppColors.primaryDark,
                    height: 1.4,
                  ),
                ),
              ],
            ),
          ),

          // Right side: buttons
          Column(
            children: [
              // Start Live Chat
              _buildSupportButton(
                icon: Icons.chat_bubble_outline,
                label: 'Start Live Chat',
                onTap: () {
                  final authState = ref.read(authProvider);
                  if (authState.status != AuthStatus.authenticated) {
                    context.push('/login');
                    return;
                  }
                  context.push('/support/chat');
                },
              ),
              const SizedBox(height: 12),
              // Email Support
              _buildSupportButton(
                icon: Icons.email_outlined,
                label: 'Email Support',
                onTap: () async {
                  final uri = Uri(
                    scheme: 'mailto',
                    path: 'support@requesn.com',
                    queryParameters: {
                      'subject': 'Support Request',
                    },
                  );
                  if (await canLaunchUrl(uri)) {
                    await launchUrl(uri);
                  }
                },
              ),
            ],
          ),
        ],
      ),
    );
  }

  Widget _buildSupportButton({
    required IconData icon,
    required String label,
    required VoidCallback onTap,
  }) {
    return GestureDetector(
      onTap: onTap,
      child: Container(
        width: 162,
        height: 38,
        decoration: BoxDecoration(
          borderRadius: BorderRadius.circular(7),
          border: Border.all(
            color: AppColors.primaryDark.withValues(alpha: 0.15),
            width: 1,
          ),
        ),
        child: Row(
          mainAxisAlignment: MainAxisAlignment.center,
          children: [
            Icon(icon, size: 18, color: AppColors.primaryDark),
            const SizedBox(width: 6),
            Text(
              label,
              style: const TextStyle(
                fontFamily: 'SourceSerif4',
                fontSize: 14,
                fontWeight: FontWeight.w400,
                color: AppColors.primaryDark,
              ),
            ),
          ],
        ),
      ),
    );
  }
}