feat: Add user reports management dashboard with status filtering, counts, and review functionality including admin notes.

src/services/user-reports.service.ts

@@ -0,0 +1,51 @@
+import api, { ApiResponse } from './api';
+
+interface UserInfo {
+  id: string;
+  email: string;
+  userProfile: { firstName: string | null; lastName: string | null } | null;
+  agentProfile: { firstName: string | null; lastName: string | null } | null;
+}
+
+export interface UserReport {
+  id: string;
+  reporterId: string;
+  reportedUserId: string;
+  conversationId: string | null;
+  reason: string;
+  description: string | null;
+  status: 'PENDING' | 'REVIEWED' | 'RESOLVED' | 'DISMISSED';
+  adminNotes: string | null;
+  createdAt: string;
+  updatedAt: string;
+  reporter: UserInfo;
+  reportedUser: UserInfo;
+}
+
+export interface ReportCounts {
+  pending: number;
+  reviewed: number;
+  resolved: number;
+  dismissed: number;
+  total: number;
+}
+
+class UserReportsService {
+  async getAllReports(status?: string): Promise<UserReport[]> {
+    const params = status ? { status } : {};
+    const response = await api.get<ApiResponse<UserReport[]>>('/user-reports/admin/all', { params });
+    return response.data.data;
+  }
+
+  async getReportCounts(): Promise<ReportCounts> {
+    const response = await api.get<ApiResponse<ReportCounts>>('/user-reports/admin/counts');
+    return response.data.data;
+  }
+
+  async updateReport(id: string, status: string, adminNotes?: string): Promise<UserReport> {
+    const response = await api.patch<ApiResponse<UserReport>>(`/user-reports/admin/${id}`, { status, adminNotes });
+    return response.data.data;
+  }
+}
+
+export const userReportsService = new UserReportsService();